Privacy Policy


RL Action Productions Inc., recognizes that your privacy is important, and we take it seriously. This Privacy Policy (the “Privacy Policy”) describes the type of information RL Action Productions Inc. (“RLAP”, “we” or “us”) collects from you, or from subscribers (“you” or your”) to RLAP’s software applications, including the enhancements, features, contents and related website (; and all other webpages owned, operated, or branded by or as RLAP’s URLs, domain names, and webpage (the “Services”). It also describes how we collect, process and disclose your data through your use of our Services, including any data you may provide through this website when you sign up for our newsletter, fill out a form, or purchase any products or services from us or our affiliates or standard partners.  


When you use the Services, RLAP may collect three types of information:

1. Personal Data

Personal data is any information directly or indirectly relating to an identified or identifiable individual, such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

2. Aggregate Information

Aggregate Information is information about your activities on or in connection with the Services that typically cannot be used to identify, locate, or contact you.  For example, Aggregate Information includes information regarding the frequency of use of the Services, quantity and type of data entered when using the Services, components of the Services most frequently accessed, and browser types used to access the Services.

3. Cookies, etc.  

Cookies, beacons, device identifiers, or similar technologies (referred to for convenience as “Cookies”) are small pieces of data placed on your device that your web browser or device uses to access the Services and that permit RLAP to track your activity on the Services.  We obtain information from Cookies when, for example, you visit RLAP’s website. You may turn off cookies in your browser or device settings, but this may limit functionality of the Services. Cookies help analyze usage and provide certain functionality. Cookies don’t contain Personal Data and for that reason, we treat Cookies in the same manner as we treat Aggregate Information.  If Cookies do contain Personal Data, such Personal Data will only be used or disclosed in the same manner as other Personal Data pursuant to this Privacy Policy. Cookies cannot be used as a malicious tool.


RLAP collects Personal Data when:

(1) you sign up for the Services

(2)  you use certain features of the Services that require the collection of Personal Data in order for those features to function

(3) you voluntarily enter or upload Personal Data to or through the Services

(4) you communicate with us, whether through the Services or through another form of communication, such as e-mail or telephone.


We use Personal Data we collect:

(1) to provide the Services

(2) to improve the features and functionality of the Services

(3) to communicate with you in response to any of your questions and requests

(4) to provide relevant marketing and other information to you, but only if, and to the extent that, you have consented to us providing such marketing and other information to you in accordance with applicable laws. In such a case, we will provide an easy link to permit you to “opt-out” of receiving future marketing communications

In rare cases, we may be required to share certain information with legal authorities. In such a case, we will provide only the minimum amount of information required and, unless prohibited by law, we will notify you of the Personal Data we have provided.

When you browse our Services, we also automatically collect Cookies. Cookies make using RLAP’s website easier by, among other things, saving your passwords and preferences for you. Most browsers are initially set up to accept cookies. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of our website may not function properly or may be considerably slower.


We take reasonable precautions and follow industry best practices to make sure your Personal Data is processed in a manner that ensures appropriate security of the Personal Data including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

We restrict access to Personal Data to our employees, service providers and agents who need to know such information in order to operate, develop or improve the Services. These individuals are bound by confidentiality obligations and are required to treat such Personal Data confidentially and in accordance with this Privacy Policy.


By using our Services you are expressly consenting to our collecting Personal Data and using it for the purposes as set out in this Privacy Policy.  

If we ask for your Personal Data for reasons such as marketing, we will ask you for your consent.  If, after you opt-in to using our website and provide us with certain Personal Data, you change your mind, you may withdraw your consent at any time, by emailing our privacy officer at [email protected] or mailing us at: RL Action Productions Inc.PO Box 31131 St Johns Street, Port Moody, BC V3H-4T4  Canada


In general, any third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For example, the Services may utilize mail relays, payment processers and hosting providers. A list of third party service providers used by RLAP is available to you upon your request.  These third party service providers are not authorized to retain, share, store or use Personal Data for any purposes other than to provide the services for which they have been retained to provide.

We may share Aggregate Information with affiliates and certain third parties, such as third party service providers we use to provide the Services. Aggregate Information is anonymized and does not have the capacity to be used to identify an individual.

For example, our store is hosted on Kajabi LLC (“Kajabi”). Kajabi provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Kajabi’s data storage, databases and the general Kajabi application. We take reasonable precautions to ensure that Kajabi treates your data and Personal Data in a sensitive manner and in a way that is consistent with this Privacy Policy. Kajabi stores your data on a secure server behind a firewall.

You can find out more about how Kajabi handles your data and Personal Data by reading Kajabi’s Terms of Service here ( and Privacy Statement here (

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information you provide to them for your purchase-related transactions. We are not responsible for their use and disclosure of your Personal Data.  For these providers, we recommend that you read their respective privacy policies so you can understand the manner in which your Personal Data may be handled by these providers. In particular, remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction.  So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which they are located.

We do not sell or otherwise disseminate your Personal Data to third parties, except as set out in this Privacy Policy.


We currently use Stripe and Paypal as our payment gateways.  If you choose a direct payment gateway to complete your purchase, then our payment gateways store your credit card data.  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort such brands as Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and our service providers.


When you click on links in our on-line store or through our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their respective privacy policies. You may also be re-directed to our Facebook page or to our other websites.


By using our website, you represent that you are at least the age of majority in your jurisdiction of residence (and, in any case, you are at least 18 years old), or that you are the age of majority in your jurisdiction of residence and you have given us your consent to allow any of your minor dependents to use this website.

We don’t knowingly collect or solicit Personal Data from anyone under the age of 18 or knowingly allow such persons to register. If we become aware that we have collected Personal Data from a child under the relevant age without parental consent, we take steps to delete that information.


RLAP is a data controller for your Personal Data. This means that RLAP collects Personal Data in accordance with this Privacy Policy. RLAP takes reasonable steps to ensure that Personal Data we collect is accurate, complete, and current.

Effective May 25th, 2018, individuals located in certain regions, such as the European Economic Area, have certain rights in relation to their Personal Data, as outlined in Regulation (EU) 2016/679 (General Data Protection Regulation, commonly referred to as “GDPR”). To the extent RLAP has access to, or processes Personal Data for individuals who are subject to the GDPR, RLAP will adhere to the requirements of the GDPR.

RLAP may transfer your Personal Data to countries other than the one in which You live.

You have the right to access your Personal Data and require RLAP to update, delete or correct this information. The Services permit you to update this information directly. We will take all reasonable steps to update or correct Personal Data in RLAP’s possession.


We reserve the right to modify, change or replace this Privacy Policy at any time for any reason without notice to you, so please take the time to review it frequently. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose such information.

If our store and/or company is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.


If you would like to: access, correct, amend or delete any Personal Data we have about you; register a complaint, or simply want more information, contact our Privacy Compliance Officer at [email protected] or by mail at:

[PO Box 31131 St Johns Street, Port Moody, BC V3H-4T4  Canada]